What
is CRM?
 Customer Relationship Management is a
strategy to manage customer
acquisition, retention and service.
Every time you communicate with your prospects, customers and other
influencers you're 'doing' CRM. CRM is a factor in all businesses,
large and small.
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How
can I help you?
Simply put, CRM is not a technology solution. It is a business culture
and communications strategy which uses technology (CRM applications) to
deliver.
I have proven experience in delivering both
strategy and
tools to make your CRM implementation a success.
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Choosing
CRM apps
There are 100s of
products on
the market which could be suitable for your organisation.
Never choose simply on budget or personal taste. Make a carefully
considered and informed decision based on your specific business
objectives.
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Who
am I?
I
am not tied to any CRM application provider nor do I receive any
commission on CRM applications I recommend to clients. I bring a
pragmatic and realistic approach to CRM implementation which delivers.
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Events
16 May 2012 - 12.30 to 5.30pm
Accelerating
Growth in 2012
A value-packed seminar and networking event including buffet lunch for just £30 inc VAT
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Get
Free
Advice:
Subscribe today and receive our free
guide "5 Steps to Successful CRM"
as well as regular tips on best practice, recommendations and
commentary.
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