0845 220 6 220
An independent CRM Consultancy
offering strategic advice and practical tools
to enable you to take control of your business
0845 220 6 220 |
An independent CRM Consultancy offering strategic advice and practical tools to enable you to take control of your business |
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| CRM: because Customers Really Matter |
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| Testimonials Jane Jordan, Active Assistance: I worked with Katie initially as a colleague and then on a consultancy basis and found Katie to be simply the best when it comes to helping to turn my thoughts and ideas into a workable reality. Katie has the wonderful ability of being able to talk in lay-man's terms to ensure you really understand what is being done and how it will all work - she doesn't blind you with techno-babble or science. It has been an absolute pleasure working with someone who keeps you informed of progress on a regular basis, has a very practical and pragmatic approach, understands the importance of meeting business needs not just using technology for technology sake and then when the initial project phase is complete is equally available to provide support and advice. I have now moved on to a new role with a new company and I feel completely lost without the system Katie helped me to build and implement and as soon as I can I will be contacting her to do it all again at my new company. Roger McKerlie, Sport Business Network: Setting up a CRM system can be confusing, most business owners know they need one but finding the right system and more importantly getting the right advice is a real challenge. If you recognize this situation you should contact Katie Williams. It is her guidance, knowledge and patience that makes her a stand out performer. Sue Marshall, Desang: I have known Katie for several years, having come across Enterprise Views at the point when I was looking for a good database solution for my new but growing business. Knowing that I was likely to be running the show by myself for a while longer, I not only needed a database but I needed to know that I would get intelligible back up, should I run into problems. Katie has always been approachable and practical when I’ve needed her support. As circumstances and working practices change, I continue to talk to Katie about which means will serve Desang's needs best and am confident that she will be able to find the right fit as the company expands. Over the six years or so that I have been using it, I've grown my database four-fold, and I use it constantly for all emails and contacts. It’s like a 2nd person in the office, and by default that makes Katie a member of the team. It's good to know that she's on board! Diana Whyman, DW Recruitment: Katie recently helped me find a CRM which is perfectly suited to my needs. She spent a considerable amount of time discussing and understanding my business and then coming up with the right one for me. I have no hesitation in recommending her and her dedication and professionalism. |
About Katie Williams I accumulated 10 years experience delivering operational management and skills to a range of businesses including:  - Commonwealth Games Federation (set up and ran the first dedicated office for this charitable organisation) - the media and communication skills training dept of a London PR agency - the London office of a family-owned manufacturing company with overseas offices I then got involved with CRM implementation for a live-in care provider based in Kent. I developed the organisation's CRM application to fit their key business processes including client acquisition, staff recruitment, care planning management, HR and board level management information. This organisation remains one of my clients 11 years later. I widened my CRM experience when I was invited to join a leading southeast CRM consultancy where I delivered consultancy, technical support and training for a wide range of clients including BUPA, Lloyds Bank, Nomura Bank, CABE, HCA Hospitals. I created and have worked under the e-vu brand since 2007 and during that time have built up a client base of which I am very proud, providing CRM strategy and implementations through practical guidance and friendly support. |