Do you need help defining your CRM strategy and identifying the right tools to help you implement it?
What is Customer Relationship Management (CRM)?
- a discipline involving people, processes and technology
- a strategy for managing interactions with customers, prospects and other audiences
- the technology to organise, automate, and synchronise key processes which help your business to deliver excellent customer service
How can e-vu help you?
- Facilitate a fact find to identify your objectives and key business processes for development and improvement
- Explain other functionality and processes for possible inclusion
- Prepare a report detailing the specification of your requirements
- Research and recommend suitable applications with outline budgets